Your personal information
What we hold, how to see and correct it, and how to delete your account.
- You can edit most of your profile details yourself in your settings, and change your notification choices there.
- You can ask us for access to the personal information we hold about you and ask us to correct it. You can download a copy of your data from your account settings, or contact us with a privacy request; we normally respond within 30 days.
- We keep sign-in and security logs for 90 days, one-time codes for 30 days, and support tickets for 24 months after they are closed. The anonymised financial ledger is kept for 7 years.
- You can delete your account yourself from your settings; there is a 30-day grace period. See Delete your account.
- Location is only used if you share it, to find nearby events and pick a default currency.
How we collect, use and share information, and what we keep after deletion, is in the Privacy Policy. We only use essential storage, described in the Cookie Policy.