For venues and hosts

Setting up a venue, creating events, door check-in and payouts.

Get started as a venue or hostRegister, complete your business details, add a venue, create an event, book an artist, publish, and connect Stripe.
Create your venue profileAdd your venue from the Venues page. It is listed as soon as you save; there is no separate approval step.
Make your venue page stand outAdd up to 10 photos, a clear description, amenities and genres. Guests see them on your public venue page.
Create an eventFill in one form: title, description, times, type, genres, venue, capacity and passes. The event starts as a draft.
Sell passes: price, number and transfersAn event has one pass price and a number of passes. Leave the price blank for a free event.
Book an artistSearch for an artist, send a booking request, and wait for them to accept. You cannot publish until one has.
Publish your eventChoose Publish once an artist has accepted. The event then appears for guests, goes live at its start time and completes at its end.
Share your event link and QR codeThe Join code and QR card gives you a code, a join link and a printable QR poster for the door.
Check guests in at the doorOpen Passes and check-in, scan each pass QR with your camera or type the code. Each pass works once.
Door staff quick guideOne page to print and keep at the door.
Get paid: Stripe Connect and requesting a payoutConnect Stripe, then request a settlement from your Revenue page. There is no scheduled payout: our team sends it to your Stripe account.
Cancel an event and what happens to guests' moneyGive a reason. Guests are told, paid passes are refunded automatically, and held song-request payments are released.
Run a private partyTick Private event, share the code or QR with your guests, optionally email invitations, and check people in from the guest list.
Let guests order food and drinkBuild a menu for your venue, turn ordering on, and run orders from the Bar orders tab. Guests pay at the venue.
Can venues customize the request queue?Yes. You can tune how requests work for your room, from pricing to moderation.
Tickets, disputes and complaints: which one?Use a ticket for questions, a payment dispute when money looks wrong, and a complaint to report behaviour.

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